{ "action_runtime_version": 88, "agents": [ { "description": "Send to Story entry. Carries the intent: what to do, to what, and the ticket it answers. Every field it accepts is the intent; none of them grants anything.", "disabled": false, "guid": "b966e624fac679ed37687900015e5805", "monitoring": { "monitor_all_events": false, "monitor_failures": false, "monitor_no_events_emitted": null }, "name": "Entry", "options": { "include_headers": false, "path": "", "secret": "", "verbs": "post" }, "origin_story_identifier": null, "reporting": { "time_saved_unit": "minutes", "time_saved_value": 0 }, "template": { "created_from_template_guid": null, "created_from_template_version": null, "template_tags": [] }, "type": "Agents::WebhookAgent", "width": null }, { "description": "One POST /v1/execute. 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Hand to a person; never re-send under a new key.", "disabled": false, "guid": "93bd056994d451cb1dc9ececf30588c7", "monitoring": { "monitor_all_events": false, "monitor_failures": false, "monitor_no_events_emitted": null }, "name": "Uncertain?", "options": { "must_match": "2", "rules": [ { "path": "<>", "type": "regex", "value": "^202$" }, { "path": "<>", "type": "regex", "value": "^(DISPATCH_COMMITTED|INDETERMINATE)$" } ] }, "origin_story_identifier": null, "reporting": { "time_saved_unit": "minutes", "time_saved_value": 0 }, "template": { "created_from_template_guid": null, "created_from_template_version": null, "template_tags": [] }, "type": "Agents::TriggerAgent", "width": null }, { "description": "503 or no response at all. The same key may be re-sent; a new key never may.", "disabled": false, "guid": "f7e3e4250f5977397b176e830f4a1195", "monitoring": { "monitor_all_events": false, "monitor_failures": false, "monitor_no_events_emitted": null }, "name": "Unavailable?", "options": { "must_match": "1", "rules": [ { "path": "<>", "type": "regex", "value": "^(503)?$" } ] }, "origin_story_identifier": null, "reporting": { "time_saved_unit": "minutes", "time_saved_value": 0 }, "template": { "created_from_template_guid": null, "created_from_template_version": null, "template_tags": [] }, "type": "Agents::TriggerAgent", "width": null }, { "description": "Any other status, including 423 TENANT_STOPPED, so a person learns the tenant is stopped rather than seeing a silent stall.", "disabled": false, "guid": "fb484bf23c9b58427eb884da113eece3", "monitoring": { "monitor_all_events": false, "monitor_failures": false, "monitor_no_events_emitted": null }, "name": "Refused?", "options": { "must_match": "1", "rules": [ { "path": "<>", "type": "!regex", "value": "^(0|200|202|5[0-9][0-9])?$" } ] }, "origin_story_identifier": null, "reporting": { "time_saved_unit": "minutes", "time_saved_value": 0 }, "template": { "created_from_template_guid": null, "created_from_template_version": null, "template_tags": [] }, "type": "Agents::TriggerAgent", "width": null }, { "description": "Keep waiting for the human decision while the tenant's approval deadline allows.", "disabled": false, "guid": "9d30310d9f42c9ca350025e5b7472fe0", "monitoring": { "monitor_all_events": false, "monitor_failures": false, "monitor_no_events_emitted": null }, "name": "Within deadline?", "options": { "must_match": "1", "rules": [ { "path": "=JOIN([IF(GET(DATE_DIFF(prepare.started_at, NOW()), \"seconds\") < prepare.wait_seconds, \"yes\", \"no\")], \"\")", "type": "regex", "value": "^yes$" } ] }, "origin_story_identifier": null, "reporting": { "time_saved_unit": "minutes", "time_saved_value": 0 }, "template": { "created_from_template_guid": null, "created_from_template_version": null, "template_tags": [] }, "type": "Agents::TriggerAgent", "width": null }, { "description": "Report pending with the approval URL. A later run with the same reference resumes the same intent, because the key the gateway derives is the same.", "disabled": false, "guid": "32c92705afdfd924c9a9203e7e1bd99a", "monitoring": { "monitor_all_events": false, "monitor_failures": false, "monitor_no_events_emitted": null }, "name": "Deadline passed?", "options": { "must_match": "1", "rules": [ { "path": "=JOIN([IF(GET(DATE_DIFF(prepare.started_at, NOW()), \"seconds\") < prepare.wait_seconds, \"yes\", \"no\")], \"\")", "type": "regex", "value": "^no$" } ] }, "origin_story_identifier": null, "reporting": { "time_saved_unit": "minutes", "time_saved_value": 0 }, "template": { "created_from_template_guid": null, "created_from_template_version": null, "template_tags": [] }, "type": "Agents::TriggerAgent", "width": null }, { "description": "Both loops wait here before re-sending the identical request.", "disabled": false, "guid": "330e0b6e22d898976fed77de12679060", "monitoring": { "monitor_all_events": false, "monitor_failures": false, "monitor_no_events_emitted": null }, "name": "Wait", "options": { "mode": "delay", "seconds": "<>" }, "origin_story_identifier": null, "reporting": { "time_saved_unit": "minutes", "time_saved_value": 0 }, "template": { "created_from_template_guid": null, "created_from_template_version": null, "template_tags": [] }, "type": "Agents::EventTransformationAgent", "width": null }, { "description": "Counts the re-sends so the unavailable loop can give up rather than spin.", "disabled": false, "guid": "e6f3fe9dd9af7e2a8336ed48ca2da5b4", "monitoring": { "monitor_all_events": false, "monitor_failures": false, "monitor_no_events_emitted": null }, "name": "Next attempt", "options": { "mode": "message_only", "payload": { "attempt": "=DEFAULT(next_attempt.attempt, prepare.attempt) + 1" } }, "origin_story_identifier": null, "reporting": { "time_saved_unit": "minutes", "time_saved_value": 0 }, "schedule": null, "template": { "created_from_template_guid": null, "created_from_template_version": null, "template_tags": [] }, "type": "Agents::EventTransformationAgent", "width": null }, { "description": "At most three re-sends of the same key after an unavailable answer.", "disabled": false, "guid": "2a57c537f18fa7b538502c9c014b2b9b", "monitoring": { "monitor_all_events": false, "monitor_failures": false, "monitor_no_events_emitted": null }, "name": "Same key again?", "options": { "must_match": "1", "rules": [ { "path": "=JOIN([DEFAULT(next_attempt.attempt, prepare.attempt)], \"\")", "type": "regex", "value": "^[0-2]$" } ] }, "origin_story_identifier": null, "reporting": { "time_saved_unit": "minutes", "time_saved_value": 0 }, "template": { "created_from_template_guid": null, "created_from_template_version": null, "template_tags": [] }, "type": "Agents::TriggerAgent", "width": null }, { "description": "The gateway never answered. Whether it acted is not established, so this is uncertain and belongs with an administrator.", "disabled": false, "guid": "74daefb40d8c843cf39ab02963cc3410", "monitoring": { "monitor_all_events": false, "monitor_failures": false, "monitor_no_events_emitted": null }, "name": "Give up as uncertain?", "options": { "must_match": "1", "rules": [ { "path": "=JOIN([DEFAULT(next_attempt.attempt, prepare.attempt)], \"\")", "type": "!regex", "value": "^[0-2]$" } ] }, "origin_story_identifier": null, "reporting": { "time_saved_unit": "minutes", "time_saved_value": 0 }, "template": { "created_from_template_guid": null, "created_from_template_version": null, "template_tags": [] }, "type": "Agents::TriggerAgent", "width": null }, { "description": "The exit action. Same shape as the Python client's summarize, so a team's downstream logic is the same whichever caller they use.", "disabled": false, "guid": "ed71df3db320e7bf46eee77975f58f02", "monitoring": { "monitor_all_events": false, "monitor_failures": false, "monitor_no_events_emitted": null }, "name": "Outcome", "options": { "mode": "message_only", "payload": { "approval_state": "=DEFAULT(execute.body.approval_state, null)", "approval_url": "=DEFAULT(execute.body.approval_url, null)", "attempts": "=DEFAULT(next_attempt.attempt, prepare.attempt)", "code": "=DEFAULT(execute.body.code, DEFAULT(execute.body.detail, IF(AND(DEFAULT(execute.status, 0) >= 500, DEFAULT(execute.status, 0) <= 599), \"HTTP_RESPONSE_UNCERTAIN\", IF(IS_PRESENT(execute.retries_exhausted), \"RETRIES_EXHAUSTED\", SWITCH(JOIN([execute.status], \"\"), \"0\", \"TRANSPORT_UNCERTAIN\", null)))))", "execution_id": "=DEFAULT(execute.body.execution_id, null)", "idempotency_key": "=DEFAULT(execute.body.idempotency_key, null)", "message": "=SWITCH(IF(AND(DEFAULT(execute.status, 0) >= 500, DEFAULT(execute.status, 0) <= 599), \"uncertain\", SWITCH(DEFAULT(execute.body.state, JOIN([\"HTTP\", execute.status], \"-\")), \"EXECUTED\", \"final\", \"DENIED\", \"final\", \"FAILED_NOT_EXECUTED\", \"final\", \"OBSERVED\", \"final\", \"STALE_AUTHORIZATION\", \"expired\", \"PENDING_APPROVAL\", \"pending\", \"DISPATCH_COMMITTED\", \"uncertain\", \"INDETERMINATE\", \"uncertain\", \"FAILED_EFFECT_UNKNOWN\", \"uncertain\", \"HTTP-503\", \"uncertain\", \"HTTP-0\", \"uncertain\", \"HTTP-\", \"uncertain\", \"refused\")), \"uncertain\", \"Hand to an administrator. Never resend under a new key.\", \"pending\", \"A person must decide in the ExecBound console. To check again, call again with the same reference, never a new one.\", \"expired\", \"The approval deadline passed; the authorization is stale.\", \"refused\", \"The gateway refused this request; read code.\", \"The action reached a terminal state.\")", "outcome": "=IF(AND(DEFAULT(execute.status, 0) >= 500, DEFAULT(execute.status, 0) <= 599), \"uncertain\", SWITCH(DEFAULT(execute.body.state, JOIN([\"HTTP\", execute.status], \"-\")), \"EXECUTED\", \"final\", \"DENIED\", \"final\", \"FAILED_NOT_EXECUTED\", \"final\", \"OBSERVED\", \"final\", \"STALE_AUTHORIZATION\", \"expired\", \"PENDING_APPROVAL\", \"pending\", \"DISPATCH_COMMITTED\", \"uncertain\", \"INDETERMINATE\", \"uncertain\", \"FAILED_EFFECT_UNKNOWN\", \"uncertain\", \"HTTP-503\", \"uncertain\", \"HTTP-0\", \"uncertain\", \"HTTP-\", \"uncertain\", \"refused\"))", "reference": "=prepare.reference", "state": "=DEFAULT(execute.body.state, null)", "request_ref": "=DEFAULT(execute.body.request_ref, null)" } }, "origin_story_identifier": null, "reporting": { "time_saved_unit": "minutes", "time_saved_value": 0 }, "schedule": null, "template": { "created_from_template_guid": null, "created_from_template_version": null, "template_tags": [] }, "type": "Agents::EventTransformationAgent", "width": null }, { "description": "Defaults and normalisation. No idempotency key is derived here: the gateway derives it from the reference, so this story and the Python client land on the same intent.", "disabled": false, "guid": "2a2118527fb6402037faadedef31b378", "monitoring": { "monitor_all_events": false, "monitor_failures": false, "monitor_no_events_emitted": null }, "name": "Prepare", "options": { "mode": "message_only", "payload": { "arguments": "=DEFAULT(DEFAULT(entry.body.arguments, entry.arguments), JSON_PARSE(\"{}\"))", "attempt": 0, "incident_id": "=DEFAULT(entry.body.incident_id, entry.incident_id)", "operation_ref": "=DEFAULT(DEFAULT(entry.body.operation_ref, entry.operation_ref), \"endpoint.isolate\")", "reference": "=STRIP(DEFAULT(entry.body.reference, entry.reference))", "started_at": "=NOW()", "target_kind": "=DEFAULT(DEFAULT(entry.body.target_kind, entry.target_kind), \"hostname\")", "target_value": "=SWITCH(DEFAULT(DEFAULT(entry.body.target_kind, entry.target_kind), \"hostname\"), \"hostname\", DOWNCASE(STRIP(DEFAULT(entry.body.target_value, entry.target_value))), STRIP(DEFAULT(entry.body.target_value, entry.target_value)))", "wait_seconds": "=DEFAULT(DEFAULT(entry.body.wait_seconds, entry.wait_seconds), RESOURCE.execbound_wait_seconds)", "external_case": "=DEFAULT(DEFAULT(entry.body.external_case, entry.external_case), null)" } }, "origin_story_identifier": null, "reporting": { "time_saved_unit": "minutes", "time_saved_value": 0 }, "schedule": null, "template": { "created_from_template_guid": null, "created_from_template_version": null, "template_tags": [] }, "type": "Agents::EventTransformationAgent", "width": null }, { "description": "The ticket, case or alert id is what the gateway derives the idempotency key from. Without one there is no intent to send.", "disabled": false, "guid": "9737d8dccd11cbf1b64e5d5090fc300a", "monitoring": { "monitor_all_events": false, "monitor_failures": false, "monitor_no_events_emitted": null }, "name": "Has reference?", "options": { "must_match": "1", "rules": [ { "path": "<>", "type": "regex", "value": "^.+$" } ] }, "origin_story_identifier": null, "reporting": { "time_saved_unit": "minutes", "time_saved_value": 0 }, "template": { "created_from_template_guid": null, "created_from_template_version": null, "template_tags": [] }, "type": "Agents::TriggerAgent", "width": null }, { "description": "Refused here, before any call, so the story never derives a key of its own and never sends one intent twice under different keys.", "disabled": false, "guid": "73d010015a0a75996d8fc9c7fdd52f44", "monitoring": { "monitor_all_events": false, "monitor_failures": false, "monitor_no_events_emitted": null }, "name": "No reference?", "options": { "must_match": "1", "rules": [ { "path": "<>", "type": "!regex", "value": "^.+$" } ] }, "origin_story_identifier": null, "reporting": { "time_saved_unit": "minutes", "time_saved_value": 0 }, "template": { "created_from_template_guid": null, "created_from_template_version": null, "template_tags": [] }, "type": "Agents::TriggerAgent", "width": null }, { "description": "The second exit. Same shape as Outcome, so a caller reads one contract.", "disabled": false, "guid": "046d73f981b88481329869741a5369b6", "monitoring": { "monitor_all_events": false, "monitor_failures": false, "monitor_no_events_emitted": null }, "name": "Refused: no reference", "options": { "mode": "message_only", "payload": { "approval_state": null, "approval_url": null, "attempts": 0, "code": "MISSING_REFERENCE", "execution_id": null, "idempotency_key": null, "message": "Refused before any call: a reference (the ticket, case or alert id) is required, and this story never invents one.", "outcome": "refused", "reference": "", "state": null, "request_ref": null } }, "origin_story_identifier": null, "reporting": { "time_saved_unit": "minutes", "time_saved_value": 0 }, "schedule": null, "template": { "created_from_template_guid": null, "created_from_template_version": null, "template_tags": [] }, "type": "Agents::EventTransformationAgent", "width": null }, { "description": "Status 0 or a server error cannot establish whether the action executed. 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